Superwhisper
Refund Policy
Last Updated: September 2026
Introduction
At Superwhisper, we strive to offer the best voice-to-text application to our users. We understand, however, that there may be instances where users are not fully satisfied with our services. This Refund Policy outlines the circumstances under which Superwhisper may issue a refund.
Subscription Plans
Superwhisper operates on a subscription basis. The fees and terms for these subscriptions are available on our website superwhisper.com and within the app.
Refund Requests
To request a refund, use our refund request form. Enter the email address you purchased with, and we will email you a link to confirm the refund. You can tell us why you are asking for a refund, but you do not have to. If you need help, contact us at support@superwhisper.com.
App Store and Google Play Purchases
We can't process refunds for purchases made through the Apple App Store or Google Play. Request those refunds from Apple or Google directly.
Eligibility for Refund
A purchase is eligible for a refund when it was made through superwhisper.com in the last 30 days, has not already been refunded, and the license has not been terminated for a violation of our Terms of Service. Eligible refunds are issued automatically when you confirm your request. Requests that do not meet these conditions are declined, and you can contact support if you believe your situation is an exception.
30-Day Refund Window
We offer a 30-day refund window from the date of first purchase (subscription start date, or lifetime license purchase date). After this period, all sales are final and no refunds will be issued. We strongly recommend testing our services thoroughly during this 30-day period to ensure they meet your requirements. Because the window runs from your first purchase, subscription renewal charges are not separately refundable. If you do not wish to renew, cancel before your renewal date.
Licenses Terminated for Violations
If we suspend, disable, or terminate a license or account for violation of our Terms of Service — for example, automated, scripted, or bulk use of our backend services, or other abuse of our usage limits — you will not be entitled to a refund of any fees already paid, including for a lifetime or other one-time-purchase license, except to the extent a refund is required by applicable law in your country or region.
Processing Refunds
If your refund request is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our app and website. Your continued use of Superwhisper after any changes to the Refund Policy have been posted constitutes your acceptance of the updated policy.
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