> ## Documentation Index
> Fetch the complete documentation index at: https://superwhisper.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Subscription

> Cancel your Superwhisper subscription, request a 30-day refund, download invoices, and switch between Monthly, Annual, and Lifetime plans.

Everything self-serve lives in the billing portal: [superwhisper.com/billing](https://superwhisper.com/billing). Sign in with the email on your account to cancel, switch plans, update payment details, and download invoices.

<Info>
  If you bought through the iOS App Store or Google Play, the store handles your billing instead. See [Manage an App Store subscription](#manage-an-app-store-subscription) or [Manage a Google Play subscription](#manage-a-google-play-subscription).
</Info>

## Cancel your subscription

1. Open [superwhisper.com/billing](https://superwhisper.com/billing) and sign in
2. Choose **Cancel subscription**

* Pro features stay active until the end of your current billing period, then your account moves to Free
* Your custom modes, vocabulary, and history stay on your device; if you subscribe again, everything is where you left it

## Get a refund

All individual plans (Monthly, Annual, and Lifetime) have a **30-day refund window** from the date of first purchase. Refunds for purchases made on superwhisper.com are self-serve.

1. Open the [refund request form](https://superwhisper.com/refund/request)
2. Enter the email you purchased with. Telling us why is optional.
3. Confirm the refund from the link we email you

Eligible refunds are issued automatically when you confirm. The amount shows on your statement within 5–10 days.

* Renewal charges are not refundable on their own, because the window starts at your first purchase. Cancel before your renewal date if you don't want to renew.
* If your request is declined and you think your case is an exception, email [support@superwhisper.com](mailto:support@superwhisper.com).

See the full [refund policy](https://superwhisper.com/refund) for details.

For App Store purchases, refunds go through [Apple](https://support.apple.com/billing). For Google Play purchases, they go through [Google](https://support.google.com/googleplay/answer/2479637).

## Invoices and receipts

Download current and past invoices from [superwhisper.com/billing](https://superwhisper.com/billing). To add company details or a VAT ID to your invoice, email [support@superwhisper.com](mailto:support@superwhisper.com) with what should appear on it.

## Switch plans

* **Monthly ↔ Annual**: switch anytime in the [billing portal](https://superwhisper.com/billing). Annual saves about 17%.
* **Move to Lifetime**: buy Lifetime at the [Lifetime checkout](https://superwhisper.com/checkout?product=prod_PbC0YGEVvF3JWL), then email [support@superwhisper.com](mailto:support@superwhisper.com) from the same address; we refund the unused portion of your existing subscription.
* **Downgrade to Free**: cancel your subscription; your account moves to Free at the end of the period. You won't lose your data.

## Manage an App Store subscription

If you purchased Superwhisper through the **iOS App Store**, Apple handles your billing. The billing portal above can't see or change your subscription, and neither can we. Cancel or manage it through your Apple account:

1. On your iPhone, open the **App Store** and tap your profile picture
2. Tap **Subscriptions**
3. Select **Superwhisper** to cancel or change the plan

<img style={{ borderRadius: '0.5rem', display: 'block', margin: '0 auto' }} width="50%" src="https://mintcdn.com/superwhisper/do-XBuvOUgvVmZf6/images/screens/ios/app-store-account.png?fit=max&auto=format&n=do-XBuvOUgvVmZf6&q=85&s=7213a533bc75d73f231075ed056425e6" alt="Apple Account sheet on iOS with the Subscriptions entry highlighted" data-path="images/screens/ios/app-store-account.png" />

You can also open [Subscriptions](https://apps.apple.com/account/subscriptions) directly on your device. For App Store billing problems and refunds, contact [Apple Support](https://support.apple.com/billing).

## Manage a Google Play subscription

If you purchased Superwhisper through **Google Play**, Google handles your billing. The billing portal above can't see or change your subscription, and neither can we. Cancel or manage it through your Google account:

1. On your Android phone, open the **Play Store** and tap your profile icon
2. Tap **Payments & subscriptions**, then **Subscriptions**
3. Select **Superwhisper** to cancel or change the plan

You can also open [Play Store subscriptions](https://play.google.com/store/account/subscriptions) in any browser. Cancelling keeps Pro active until the end of the period you've already paid for. For Play billing problems and refunds, contact [Google Play Support](https://support.google.com/googleplay/answer/2479637).

## Enterprise plans

* **Cancel an Enterprise trial:** the org admin signs in to the [Enterprise dashboard](https://superwhisper.com/dashboard/billing) → **Billing** → **Manage Subscription** → **Cancel**.
* **Move from an Enterprise seat to an individual plan:** open Superwhisper, click **Superwhisper Pro** (bottom-left), and click **Unlink device**. Then [buy an individual plan](https://superwhisper.com) or email [support@superwhisper.com](mailto:support@superwhisper.com) to reactivate a previous license.
* Enterprise subscriptions are not eligible for self-serve refunds. Contact your account manager or [enterprise@superwhisper.com](mailto:enterprise@superwhisper.com).

## Delete your account

Cancelling stops billing but keeps your account. To delete your account and data entirely, see [Account deletion](/docs/security/account-deletion).
